Version: 3 October 2026.
PassportAI is offered under the itsaura® brand by Nimbostratus B.V. (Dutch Chamber of Commerce no. 59740086), PO Box 61005, 2506 AA The Hague, the Netherlands — hereinafter "itsaura", "we", "us". Contact: via the Support button at the top of this page.
PassportAI is a regulatory research tool for financial institutions that answers questions on the basis of EU legislation, the guidelines and other published material of the European supervisory authorities, and the national financial regulation, supervisory guidance and case law of the countries covered by the service. Answers are AI-generated on the basis of the sources found and include references to those sources (for example CELEX and ECLI numbers, article references and guideline references).
PassportAI does not provide legal advice. Answers are research results and may be incorrect or incomplete. You remain responsible for checking the source material and for any use you make of an answer.
Businesses only. PassportAI is offered exclusively to businesses and other organisations acting in the course of their trade, business or profession, not to consumers. By registering, you confirm that you use the service on behalf of the company you state, and that you are authorised to bind it to these terms.
An account is required to use the service (e-mail address and password, with e-mail verification; from time to time we ask for a verification code). The account is personal and not transferable. You keep your sign-in details secret and report any suspected misuse immediately. For paid subscriptions, your name, address, postal code and city are mandatory.
We make reasonable efforts to keep the service available and of good quality. The service may change or be temporarily unavailable, for example because of maintenance or disruptions at sources or suppliers; no availability or quality guarantees apply.
One subscription. A PassportAI subscription is personal (per user) and gives access to all domains and all countries offered by the service. The price is €89 per user per month, excluding VAT, unless a different price has been agreed in writing. Organisations pay the same price per user (seat) and receive one invoice per month for all their users.
Trial period. A new customer uses the service free of charge for the first 30 days after registering, without payment details. If you wish to continue after that, you register a credit card for recurring payments; the remainder of the current calendar month is then charged pro rata to the remaining days, and whole months apply from the next 1st. Without a registered credit card, access ends after the trial period.
Periods are calendar months. A subscription period runs from the 1st to the last day of the month and is invoiced in advance, on one invoice per month. A subscription that starts during a month is charged for the rest of that month pro rata to the remaining days.
VAT. Prices exclude VAT. Customers established in the Netherlands are charged 21% Dutch VAT. For customers established in another EU Member State with a VAT identification number that the EU VIES service confirms as valid, the invoice is issued without VAT and the VAT is reverse-charged: you account for it in your own VAT return (Article 196 of Council Directive 2006/112/EC). Until a VAT number has been confirmed, Dutch VAT is charged. Customers established outside the EU are invoiced without Dutch VAT; any VAT or similar tax due in your country is for your account. You confirm that the country and VAT number you provide are correct and inform us of any change; we check VAT numbers with VIES and keep a record of each check.
We announce price changes at least 30 days in advance.
Individual users pay by credit card through our payment service provider Mollie. When you register your card, a verification payment of €0.01 is made and you authorise us to charge that card on a recurring basis (a card-on-file authorisation). This authorisation covers the monthly amount of the subscription, charged on or immediately after the 1st of each month, and the pro rata amount on the start or extension of a subscription, charged on the day of that start or extension. We do not store your card details; they are held by Mollie.
Notice of charges. The invoice, which we send you by e-mail on the day of each charge, serves as notice of that charge; the amount and the date of the next charge are also always visible in advance on your account page. You may replace or remove your card at any time via your account page; removing it ends recurring charges, and your subscriptions then end at the end of the period already paid for.
Organisations receive one invoice per month payable on account, without a mandate, with a payment term of 14 days from the invoice date. An organisation’s invoice is calculated on the agreed number of seats at the agreed price per seat; a change in the number of seats takes effect in the next monthly invoice and is not settled pro rata.
You may cancel your subscription at any time via the account page; an organisation cancels in writing. Cancellation takes effect on the 1st of the following month. Access continues until the end of the current calendar month; nothing is refunded for that month, not even pro rata. The month in which you cancel is the last one invoiced; there is no further charge for the following month. You may undo a cancellation free of charge until its effective date.
You ensure that the credit card you have registered remains valid and has sufficient credit. If a monthly amount cannot be charged — because the card has expired, been blocked or declined, has been removed, because of a chargeback or any other cause — access to the service is suspended immediately until the payment has been made. You can see this on your account page.
In the event of three or more failed card payments within twelve months, we suspend the account as a whole. A failed card payment causes us costs that we owe to our payment service provider and the card issuer; we charge these costs (€ 5 excluding VAT per failed payment, and € 10 excluding VAT per payment that you have had reversed through a chargeback) to you on the next invoice. Suspension does not affect your obligation to pay for the period already provided; contact support@passportai.eu to have the account reopened.
The service is intended for your own, human use. A reasonable level of use applies (a maximum of 50 questions per day per account). The following, among other things, are not permitted: automated or programmatic querying, resale or making the service available to third parties, and circumventing technical restrictions.
Do not enter data that can be traced to individuals. Ask your question in anonymised or abstract form; names, dates of birth, addresses, file numbers or other identifying details of customers or third parties do not belong in a question. Questions are not stored by us (see the privacy policy), but this rule limits any residual risk and is a condition of use.
All rights in the service, the interface and the underlying systems are vested in itsaura or its licensors. itsaura® is a registered trademark of Nimbostratus B.V. Legislation and case law are public sources. You may freely use answers generated by PassportAI within your own organisation, subject to article 2.
We make every effort to ensure good availability but do not guarantee it. Maintenance may lead to temporary unavailability. We may adapt the service (including the set of sources per domain) where this serves its quality or compliance with legislation.
PassportAI is an AI-driven tool. Answers are generated by a probabilistic model, may be incorrect and must always be verified. All decisions you take on the basis of answers given are your own responsibility. itsaura excludes all liability for such decisions and their consequences. Any other liability of itsaura is limited to direct damage and to the amount you paid to itsaura in the three months preceding the event causing the damage. Liability for indirect damage (including consequential damage, lost revenue and loss of data) is excluded. These limitations do not apply in the case of intent or deliberate recklessness on the part of itsaura, or insofar as mandatory law precludes them.
The privacy policy applies to the processing of personal data.
You may delete your account at any time via the account page; current subscriptions are terminated as a result. We may suspend or terminate an account in the event of a breach of these terms, with a pro rata refund of amounts paid in advance unless the breach is attributable to you.
We may change these terms. We announce material changes at least 30 days in advance by e-mail; if you object, you may cancel the subscription before the effective date.
These terms are governed by Dutch law. Disputes shall be submitted to the competent court in The Hague, unless mandatory law provides otherwise.